We aim to make returns and exchanges easy for you. If you’d like to return or exchange a product, please initiate the process within 7 days of delivery.
To be eligible:
– Items must be unused, unwashed, and in original packaging.
– You must include proof of purchase.
For Exchanges:
– If you need a different size or color, you may request an exchange.
– Customers may bear the shipping cost unless the item was defective or sent in error.
For Damaged Items:
– If an item arrives damaged or defective, please contact us immediately with photos and details. We’ll replace it at no extra cost.
To initiate a return or exchange, email us at support@baytulmart.com or contact our WhatsApp support.